1.619.417.1213

Help Center

Please use the following contact information for technical support requests only. For all other inquires please use the information and form on the Contact Us page.

Helpful Websites

e-Recycling Resources
Opala.org- Guidelines and resources for electronics recycling from the County
Opala.org- Computer recycling companies on Oahu
Pacific Corporate Solutions- eWaste Computer and Electronics Recycling


Web Resources
Policy Templates - Templates for policies no company should be without
Speed Guide - Speed tips for Internet connections (Cable Modems and DSL)
DSL Reports- Measure Internet speed (upload and download)
Dictionary.com- Look up definition for any word and even access an online thesaurus
Wikipedia - The free encyclopedia anyone can edit



Webcams. Have a look around the islands!
Mauna Lani Bay Hotel and Resort- Live web camera of hotel, spa and golf course
Centex Homes Ko’olina - Great views of West Oahu’s newest resort
Kolea Resort- Panoramic views from within the Waikoloa resort on the Big Island
Sheraton Kauai Resort - Live video Kauai web camera showing surf and beach
Axis Technologies- Web Camera servers and software



Vendor Support Sites
Dell Equipment Ownership Transfer- Change registered owner of your Dell equipment
Dell Support- Shortcut to support for Dell products
Microsoft Support- Shortcut to support for Microsoft products
Novell Support- Shortcut to support for Novell products
HP Support- Shortcut to support for HP products
3com Support- Shortcut to support for 3com products
Cisco Support- Shortcut to support for Cisco products
Nortel Networks Support- Shortcut to support for Baynetworks and Nortel products
FCC Equipment ID Search- Identify any PC peripheral card via FCC ID#



System and Network Security
Internet Storm Center- Warns you about all the latest Internet threats and traffic jams
Shields Up- Online port probe to test your system and firewall security
ZoneAlarm- Easy to use, free personal firewall software and traffic monitor
WebTrends Network- Analyze your firewall logs plus many more Internet utilities
Nomad Mobile Research Centre (NMRC)- Test system security with these utilities
Open Relay Database- See if your mail server is blacklisted as an open relay
DNS Stuff- All kinds of DNS utilities
National Cyber Security Alliance Checklist - How to stay safe online at home.



Windows Support Info
FAQ for Windows Servers- Frequently Asked Questions for all versions of Windows
SysInternals- Free utilities and technical info for Windows (now part of MS Technet)



E-Mail Support Info
Slipstick- Information and utilities for Microsoft Outlook and Exchange
MSExchange.org- Exchange Server resources, articles and tools



Training
Woopid - Free online tutorial videos on everything from Windows to Microsoft Office
Free Ed.Net- Free online courses on computer subjects
W3 Schools- Free online courses for Internet and web technologies
Brainbench- Individual certification classes and pre-employment testing






Worry-Free IT Support for Your Business

Forget about your technology troubles and focus on yoru business with reliable computer support from Lancorp.

For over 18 years, our IT professionals have helped small and mid-sized businesses reach their business goals through quality network support and IT consulting. We not only offer professional project services, but we also provide remote, on-site and help desk services to businesses.

With Lancorp as your trusted partner, your business will:

  • Increase employee productivity - with less downtime and more work time
  • Make the most of your IT investment - with solutions that pay for themselves
  • Feel secure again - with guaranteed protection of your electronic assets
  • Enjoy the fruits of your labor - with an improved quality of life

Lancorp is a Microsoft Gold Certified Partner providing proactive IT services to a variety of businesses. Whether you’re in legal, healthcare, real estate, architecture and design, construction, finance or non-profit, Intech has the resources you need to move your business forward.


LET'S CREATE
your Network and Computer Support

Imagine getting through an entire month without a computer crash

We can make it a reality for you. Instead of waiting for things to break, we focus on preventing problems before crashes or any other issues occur. We call this “Worry-Free IT”.

Worry-Free IT (WFIT) is different from traditional network support. WFIT is a systematic process designed to minimize computer problems that are disruptive to your organization. By catching the small problems before they become big problems, we save you time and money.

This is how we do it:

  • Our Intech Agent software stabilizes your network.
  • Every minute of every day we monitor your systems to quickly spot problems.
  • We quickly fix problems…remotely.
  • Our Help Desk is ready when you and your staff need support - at the click of your mouse.
  • Network health reports are sent weekly so you’re always in the loop.

The result: Network and computer problems are practically eliminated.


SERVICES OVERVIEW

When it comes to small business, trusting your technology and the people who take care of it is essential to success. That’s why we’re there for you, making sure your business runs smoothly every day. Our advanced monitoring, ticketing and management tools eliminate the hassle of paying hourly IT service professionals you don’t know or trust.
When it comes to small business, trusting your technology and the people who take care of it is essential to success. That’s why we’re there for you, making sure your business runs smoothly every day. Our advanced monitoring, ticketing and management tools eliminate the hassle of paying hourly IT service professionals you don’t know or trust.